Privacy Policy – iSolve RCM
We Care About Your Privacy & Protect Your Data With Responsibility
At iSolve RCM, we take your privacy seriously. As a certified and responsible organization, we are committed to safeguarding the personal and private data of everyone who visits or uses our website: www.isolvercm.com. This Privacy Policy outlines how iSolve RCM collects, uses, shares, and protects your personal information while delivering a secure, user-friendly experience across our platform.
We provide complete transparency in how we collect and use your data, and we allow you to make informed choices about your information. We also explain how we update and revise this Privacy Policy over time.
Key Terms Used in This Policy
Term | Definition |
Personal Information | Refers to data that can identify an individual, such as name, address, email, phone number, and Social Security number. iSolve RCM does not knowingly collect data from children under 13. |
Site | Refers to the iSolve RCM website: www.isolvercm.com |
Users | Individuals who visit, interact with, or utilize the services of our website. |
Why We Collect Your Personal Information
We collect personal data to:
- Enhance our products and services
- Deliver customized and accurate medical billing solutions.
- Improve user identification and secure authenticatio.n
- Perform anonymous data reporting and system diagnostics.
- Conduct contract research when necessary.
You may receive non-promotional, service-related notifications (e.g., site maintenance alerts) from time to time. You may opt out of promotional emails at any time by unsubscribing through the provided link in the email.
To subscribe to our newsletter or updates, we require your name and email address. We respect your right to opt out at any time.
IP Address Collection
Your IP address is automatically collected when you visit www.isolvercm.com. We may use this data to:
- Diagnose technical issues based on ISP or hosting environments
- Monitor visitor patterns from different geographic region.s
Accessing & Updating Your Personal Information
We collect your personal information when you subscribe to services, request information, or sign up for updates. Additionally, we use cookies to gather data on your preferences and content interests.
If you wish to update, correct, or delete your personal information or opt out of our services, you can contact our support team. We will honor your request in line with applicable laws and data retention obligations.
We retain personal data as long as necessary to provide services or fulfill legal responsibilities.
Security of Your Information
We follow industry best practices and federal standards to protect your information. While we use secure methods for data transmission and storage, no system can guarantee 100% protection. We strive to mitigate risks, but encourage users to contact us with any concerns at info@isolvercm.com.
Customer Testimonials
We occasionally display client testimonials or reviews on our website and marketing channels. This may include your name, organization, or email, but only after receiving your explicit consent.
If you want to update or remove your testimonial, please contact us at info@isolvercm.com.
User-Shared Information on Public Forums
Please avoid sharing personal data in public areas of our site, such as blog comments or forums, as this information can be collected and used by others. iSolve RCM is not responsible for the data you voluntarily submit in these public areas.
Links to Third-Party Sites
Our website may include links to other websites. Once you click on these links, you leave our site. We do not control or take responsibility for third-party data practices. We recommend reviewing their privacy policies before sharing any data.
Referral Program
If you refer someone to our website, we may collect the referrer’s name and email address for contact purposes. If you or the referred party wants this data removed, please contact us at info@isolvercm.com.
Use of PHI & De-Identified Data (HIPAA Compliance)
iSolve RCM complies with HIPAA standards and may handle Protected Health Information (PHI) when offering billing and data services. We may use PHI to provide data aggregation service or generate de-identified datasets per 45 CFR 164.514(a)-(c).
We reserve the right to use such de-identified data for improving our software, services, technical support, and operational processes, always in compliance with HIPAA regulations.
Behavioral Targeting & Retargeting
We work with advertising partners who may use cookies and web beacons to track your online activity and deliver relevant ads based on your preferences. This may include interest-based ads across various platforms.
To learn more about how Google uses cookies, please visit Google Ads Settings.
Data Sharing & Legal Disclosures
We do not sell, rent, or share your personal information for promotional use without your consent. However, we may disclose data when legally required, such as:
- Responding to legal processes (e.g., subpoenas)
- Investigating policy violations
- Sharing with trusted partners to deliver requested services
We may also share de-identified or aggregated data with partners to improve services and business operations.
Privacy Policy Updates
iSolve RCM may revise this Privacy Policy at any time. We encourage you to check this page regularly for updates and changes. Continued use of our website after changes indicates acceptance of the updated terms.
Contact Us
Have questions, concerns, or suggestions?
Phone: (848) 206 3525
Email: info@isolvercm.com
Website: www.isolvercm.com