Tele-Health Services

You can do the hassle-free jobs, leave the rest to us


How Notable Tele-Health is

Telemedicine (Telehealth) Services have become much more important in recent years, as remote access and technical capabilities have expanded for both providers and patients. The coronavirus pandemic has further accelerated demand for this newest way of effectively treating patients. iSolve RCM has extensive knowledge in the area of Telemedicine/Telehealth services and our teams understand the requirements and billing complexities involved.

We support individual physicians and small practices, as well as hospitals, multi-specialty clinics, and other large medical groups in developing this newest way to provide better healthcare to your patients. Whether you need comprehensive revenue cycle management services or basic assistance in developing your Telehealth service offering, we are prepared to meet your needs.

The Services We Offer

Coding for Tele-Health Encounters

Our telehealth billing services include basic and advanced level coding for telehealth encounters, to minimize errors and maximize the quality of billing for telehealth.


Charge Entry

Our medical billing service guarantees an accuracy of over 98% within a 24-hour time frame of receipt.

Timely Claim Submission

iSolve RCM process and submit the claims to the insurance company within 48 hours of receiving the patient encounter forms.


HIPAA Compliant

At iSolve RCM, we follow HIPAA Compliant guidelines to provide a secure telehealth billing service to the practices.

Reporting & Statements?

iSolve RCM strives to keep your 60-day outstanding accounts receivable below 20%, and 120-day accounts receivable below 10%. iSolve RCM follows up with each insurance company based on its specific payment schedules.


Payment Posting

We record all the patient's benefits and insurance payments with our medical billing services to maintain accurate accounts receivable.

Claim Scrubbing

Our medical billing service scrubs the claims to ensure that all relevant information for processing is included. If claims have to be re-filed, we will do so without any charge to the client.


How to get reimbursed for telemedicine services

Although telemedicine, also known as telehealth, services were once considered a passing trend, the demand is now growing exponentially. Here are 5 tips to ensure you maximize telemedicine billing in your practice.

Determine the type of telehealth services offered and how they will be used.

Understand Medicare’s regulations.

Know which states recognize telemedicine.

Contact your local telehealth resource Center.

Consider charging patients a convenience fee.

Know the guidelines for each payer

We’ve found the easiest way to teach what each payer wants for telemedicine is just to call and ask the right questions. Here are some of the things we should ask:

  • Which healthcare providers can bill for telemedicine?

  • What healthcare services can be done via telemedicine?

  • Do you specifically cover live video telemedicine?

  • Are there any restrictions or conditions that need to be met before a patient qualifies for telemedicine (i.e. distance from provider, established provider-patient relationship, informed patient consent in writing)?

  • Are there any restrictions on the number of telemedicine visits patients can have in a given year?

Get in Touch

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180 Talmadge Road IGOBuilding 749 Edison, NJ 08817

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